Welcome to Pharmdel website GDPR Policy. Pharmdel (“we”, “us”, or “Our”) respects the privacy rights of its users and understands the importance of protecting and handling information collected about you in accordance with both the law and best practice. This Privacy Notice has been composed for providing you with the information that you are entitled to (in case you are a private person, i.e., a data subject) according to Article 13 and Article 14 of EU General Data Protection Regulation, i.e., Regulation (EU) 2016/679 (“GDPR”)and The United Kingdom Data Protection Act 1998 (c. 29)
This Privacy Policy and statement is created to explain to you how we (www.Pharmdel.com, or one of our other website and web application) collect your data, how we process them, how we secure them, how we might share them as regards to providing our services and how we store them. This Privacy Statements also describe what right you have as regards to your personal data, how you give your consent and how you withdraw your consent. If you are user who resides in the European Union Region, we also explain what rights you have as a data subject.
This privacy policy covers Pharmdel and its subsidiaries including (collectively, " Pharmdel.com," "we" "us" or "our"). By using Pharmdel website and web application, you signify acceptance to the terms of this Privacy Policy. Where your acceptance via clicking on [ACCEPT] when this policy is displayed to you on the site, is considered as your official consent to process your personal information, your consent to the collection, use, and disclosure of your personal information as described further below. We may request you to provide additional disclosures or information about the data processing practices of specific Services. These notices may supplement or clarify our privacy practices or may provide you with additional choices about how we process your data.
If you do not agree with or are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of Pharmdel website and web application and its related services.
Pharmdel.com provides a web application that connects pharmacy, users and drivers. We enable an easy-to-use platform interface for pharmacy owners and drivers to register and list their services and medication on the platform. We also provide a user an opportunity to search for and place an order for a medication of their choice which will be delivered by registered and approved drivers of the platform.
We collect, process, and use personal data (under the definitions of The United Kingdom Data Protection Act 1998 (c. 29) and the required European Union GDPR Regulation to provide our services. Personal data means any information that enables us to identify you, directly or indirectly, such as name, email, address, telephone number, any form of identification number, or one or more factors specific to you or your beneficiary's identity.
We are committed to complying with applicable data protection laws and will ensure that personal data is:
Personal Identifiable Information (PII). We acquire PII that may include, in certain contexts, your
Which certain jurisdictions consider to be PII because it could be used to identify an individual or Device if it were combined with other identifying information.
Non-personal information refers to information that, by itself, does not identify you as a specific individual (e.g., demographic information or web site visitations). Pharmdel may collect non-personal information through any of the methods discussed above as well as automatically through use of industry standard technologies described further below.
The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011; Cookies is a small text file placed on your computer by this Website and web application when you visit certain parts of the Website and web application and/or when you use certain features of the Website and web application.
We use cookies and similar technologies for purposes such as:
We may also allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify the devices used by visitors to our websites, as well as when they visit other online sites and services.
Details of the cookies used by this Website and web application are set out in the (Cookies policy page).
We use third-party payment processors to process payments via the Pharmdel website. For security purposes, Pharmdel does not collect or receive any sensitive payment information, such as your complete card number or authentication data. For additional Information about how your payment information is processed and stored, we advise you to review the applicable payment processor's Privacy Policy.
While you are able to visit the Pharmdel site and remain anonymous, Pharmdel or its third-party service providers may still collect non-personal information about your use of the Pharmdel materials (e.g. Your internet browser, operating system, I P address, connection speed, and the domain name of your internet service provider). Such information may be gathered by the following methods:
For purposes of the General Data Protection Regulation (GDPR), Pharmdel is the "data processer". We will retain any Data you submit for a minimum of 12 months or the length of our services. Your Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website and web application. Specifically, Data may be used by us for the following reasons:
Pharmdel does not sell or share user personal data with third parties for their direct marketing, except with users’ consent. In each case, in accordance with this privacy policy. We may use your data for the following purposes:
We may use algorithms and other automated means to implement any of the above.
If you have provided your consent by accepting Targeting Cookies on the site, we may use Google AdWords (remarketing and Similar Audience features) and Facebook Ads. You can review the Pharmdel cookie policy which includes details on how to customize your cookie settings.
Google AdWords enables Google, using cookies, to identify the fact that you have visited the site, to identify aspects of your usage of the App and combine that with what it knows about your usage of another site in the Google ad network. We use these services to advertise to visitors of Google ad network Apps who have previously visited our site or who Google deems to have shared interests with visitors of our site. Google’s collection and use of your personal data is covered by the Google privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page.
Some of our products, services, and features require that we share data with other users or at a user’s request. We may also share data with our affiliates, subsidiaries, and partners, for legal reasons or in connection with claims or disputes.
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers and devices. DNT is a way for users to inform website and web applications and services that they do not want certain information about their webpage visits collected over time and across website and web applications or online services. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
As noted above, you may limit advertising tracking using advertising identifiers through your browser privacy settings.
The online advertising industry also provides website and web applications from which you may opt-out of receiving targeted ads from our data partners and our other advertising partners that participate in self-regulatory programs. You can access these, and learn more about targeted advertising and consumer choice and privacy, at networkadvertising.org/managing/opt_out.asp, or youronlinechoices.eu/ and aboutads.info/choices/
We retain your data for as long as you have an account. When you close an account, we will delete your personal information. We may retain logs of automatically collected information (for internal analytics); your email address; communications with you; and your transactional information (for auditing, tax, and financial purposes). When we no longer have a business reason for retaining data, we will delete or anonymize it.
If we receive legal process pertaining to your account, we will retain your data for as long as we in good faith believe is necessary to comply with the legal process. Similarly, if we believe that your account has been involved in wrongdoing, we may preserve your data to defend or assert our rights.
Legal Bases for Processing your Information:
For individuals who are in the European Economic Area, United Kingdom or Switzerland (collectively “EEA Residents”) at the time their personal data is collected, we rely on legal bases for processing your information under Article 6 of the EU General Data Protection Regulation (“GDPR”). We generally only process your data where we are legally required to, where the processing is necessary to perform any contracts, we entered with you (or to take steps at your request prior to entering a contract with you), for our legitimate interests to operate our business or to protect Pharmdel website and web application or your, property, rights, or safety, or where we have obtained your consent to do so.
We enable you to make numerous choices about your data: Below is the following data protection rights you have when you use our services.
If you are an individual in the European economic area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the services you use and how you use them. This means we collect and use your information only where:
If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest to do so, you have the right to object to that use though, in some cases, and this may mean no longer using the services
Pharmdel contents may contain links to third parties who may collect personal information and non-personal information directly from you. Additionally, Pharmdel may use third parties to provide components of thePharmdel contents. In either case, such third parties may have separate privacy policies and data collection practices, independent of Pharmdel. Pharmdel: (a) has no responsibility or liability for these independent policies or actions; (b) is not responsible for the privacy practices or the content of such site; and (c) does not make any warranties or representations about the contents, products or services offered on such App or the security of any information you provide to them
Pharmdel are the data processer for the personal data collected in connection with use of Pharmdel’s services in the European Economic Area and the United Kingdom. Pharmdel is also the data processor for the personal data collected in connection with use of Pharmdel’s services anywhere else.
Pharmdel operates, and processes data, globally. We may also transfer data to countries other than the one where our users live or use Pharmdel’s services. We do so in order to fulfill our agreements with users, such as our Terms of Use, or based on users’ prior consent, adequacy decisions for the relevant countries, or other transfer mechanisms as may be available under applicable law. For Questions, comments, and complaints about our data practices please send a message or complaints to info@pharmdel.com
By creating an account, you consent to receive commercial emails from us. This includes newsletters and offers. Users from certain countries may have the ability to opt out or opt in at the time of account creation. All users may decline to receive commercial messages in their account settings. Please note that any opt-out request may take several days to process, and you will continue to receive transactional emails from us (e.g., emails confirming transactions and/or providing information about your account).
This applies only to natural persons residing in the European economic area (for the purpose of this section only, "you" or "“your" shall be limited accordingly). It is Pharmdel s policy to comply with the EU'S general data protection regulation (GDPR). In accordance with the GDPR, we may transfer your personal information from your home country to the United Kingdom (or other countries) based upon the following legal frameworks:
We enable exercise of these rights primarily through our services (which we reserve the right to modify). We also fulfil our obligations in response to direct requests. We will endeavor to process requests within one month. Please note that we may not be able to comply with requests to the extent that they would cause us to violate any law or infringe any other person's rights. We reserve the right to request appropriate identification. We will process requests free of charge unless they would impose an unreasonable cost on us.
If you have a request, complaint or inquiry, please contact our data protection officer at the address listed below. We are committed to working with you to obtain a fair resolution of any issue. You also have the right to file a complaint with the supervisory data protection authority of your jurisdiction.
The Site uses its best endeavors to store all Personal Information on servers with restricted access, and all electronic storage and transmission of Personal Information are secured with appropriate security technologies. Not to withstand the foregoing, the app cannot guarantee that such precautions would render the Site and its servers immune to security breaches.
Pharmdel retains user data for as long as necessary for the purposes described above. Users may request deletion of their accounts at any time. Pharmdel may retain user data after a deletion request due to legal or regulatory requirements or for the reasons stated in this policy.
This means that we retain different categories of data for different periods of time depending on the category of user to whom the data relates, the type of data, and the purposes for which we collected the data
Pharmdel continually strives to implement new technologies and processes to better protect you, your privacy and your use of the Pharmdel service. As a result, changes to this privacy policy may be made by Pharmdelfrom time to time. In no event will these changes result in the degradation of any of the security measures designed to protect you from unauthorized disclosure, as such measures are described in this privacy policy.
To learn more about our terms and conditions, please visit our Terms and Conditions page establishing the use, disclaimers, and limitations of liability governing the use of our website and web application.
This privacy policy, and terms of service, cookies, and other policies of Pharmdel Platform or services is governed by the English Laws.
